Erica B.

So I booked a room on June 24th and North Jackson would Priceline and on their site it said that the motel allow pets I had my dog with me the only way I could get the rate was by propane when I talked to the motel they said they did not allow pets in Priceline was incorrect. I called Priceline to cancel because I could not stay there with my dog and they said they were going to call the motel themselves they admitted that they looked at the information on the motel and the motel did say it allowed pets. The representative put me on hold for a while and then came back and said he couldn't get ahold of anybody at the motel and said he would have to call me back and he would call me back in a couple hours. I never heard from Priceline again so today on July 13th I called to find out why I never heard from anybody the representative informed me that they had never been able to get ahold of anybody at the motel until two days ago. He said they sent me an e-mail I found the email in the email they said that they did not guaranteed at that Motel allow dogs and they would not refund my money. It was very clearly on their website that that Motel allowed dogs and refuse to return my money I will never use Priceline again they are nothing but a rip off do not make a mistake of using these people. I'm out $75 because of them.