I had a very bad experience with lovehoney.com, I wrote to them to complain, but I also wanted to warn other's, they had a link in their e-mail for Tustpilot, well I tried & tried again to sign up with them using all known contact possibilities to no avail.
Finally after signing up as a new member on Trustpilot.com I should have gotten a confirmation email from them to activate my new account,... Never got it, have checked spam folder too.
Nothing, Nada,... fake website as best I can tell.
The queer thing that got my attention was the website I was trying to review (lovehoney.com) was directing me to trustpilot.com for making a review, but I could not do it.
I think both companies are very suspect. I have written to lovehoney.com to let them know I will never do business with them again, and now that I can see trustpilot.com is corrupt, I will stay away from any website that uses trustpilot.com