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E R.

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80
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1

1 Review by E

wine.com

  • wine.com

“Terrible customer service”
9/26/21

Placed an order with an estimated delivery date 6 days from date the order was placed. The order was delayed (fine, it happens), but 1) they never notified me of the delay, 2) their rep told me it was going to ship the day I contacted them (it did not). 3) the send rep assured me it would be delivered on Tuesday (which, according to the FedEx label they created is not true), and 4) because I wasn't informed of the delay, the recipient will likely not be home to sign for it (and I can't cancel the order now),
Never ordering from this company again.

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