I ordered a product and it has been declined twice for unknown reason. Good thing on my third try of purchasing the product it went through. It is stated the order status that it will be shipping soon. I called the customer service to verify when exactly are they going to ship the product and I was informed that it will take 3-4 business days. On top of that they don't give a definite answer on how long will it takes for the product to arrive. My frustration comes with them charging me a shipping fee of roughly 5 dollars and comparing that to other sites like Amazon will guarantee my a two day shipping for the same amount of shipping fee. This is the last time I'm going to purchase any products from them. Their customer service support isn't much help at all.