Epoca O.’s Reviews of MilitaryHeritage & more

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6/20/15

Good luck trying to reach anyone by phone or email.
You never get a live person. They don't return calls or emails.

Very strange. Cancelled my order via credit card company.

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Thank you

Robert H. – MilitaryHeritage Rep Over a year old

Hi,

Dear Sir,

As you know and according to our records:

1. On Sunday night June 14 you ordered on-line a product from us.
2. On Monday June 15 your order was inspected and packed.
3. Tuesday 16 we shipped your product by UPS.
4. UPS Tracking information was emailed to you that day.
5. Wednesday June 17 it was in your hands! (just 62 hours after you ordered it)
4. Thursday June 18 you asked for a copy of the receipt
6. Saturday June 20 you sent a message again and I believe from our phone log tried to call. We are not open on weekends. You then wrote with review.
7. Monday we got to your receipt request in our correspondence backlog and emailed the receipt (2 business days after requesting it).

All this transpired over one week. You did not cancel your order through your credit card company, because you received the product in almost record time! That is a misleading statement.

I feel we actually did an excellent job serving you. I am sorry you do not agree.

Robert