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Ephrem S.

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1 Review by Ephrem

Nordstroom

  • Nordstroom

“Wrong advertisement and failed taking ownership of mistakes.”
12/10/21

I ordered Brown Leather Jacket that i saw on Nordstrom's web site. I got wrong jacket 3 times. 2 times I got black leather jacket that don't have a collar, and the last one brown jacket without collar. I called many times asking them to making a correction and send me the exact item that is posted on the advertisement on their website. The mistake was not corrected 3 times no one tool owner ownership of the situation. My expectation of Nordstrom was higher standard, but this showed me failure of service. Please post right commercial on your website this was below my expectstion.

Nordstroom product 1
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