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Enhancer T.

Contributor Level

Total Points
81

1 Review by Enhancer

  • New Rock Boots UK

11/6/19

These boots are really cool, but:

Durability = -100

These things wore out rapidly, didnt wear them frequently. They use very poor quality leather. For boots that cost as much as these do, they should use something better. These boots didnt even last be 2 years before they were unwearable due to tears, from wrinkles, in the leather. Crap leather quality they used.
Poor customer service, too.
I contacted the company, but they only offered me something like $50 off a new pair and only on the site from UK, I live in USA, considering the same boot is more than $50 cheaper from the USA site, it was discount at all. When I explained this to them, they didn't offer me anything consolation. They will respond quickly, but without actual support.

Also, the zippers are crap and wear out easily, they need a more robust zipper.

New Rock, I hope you're listening, improve your game, your style is on point, but leather quality is BAD. Zippers need to be more robust.

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