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Enez J.

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Level 1 Contributor

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3 Reviews by Enez

Justfly.com

  • Justfly.com

“No something wrong”
10/16/17

If there is a positive review for this company, disregard check out BBB reviews you will see the truth. See for yourself, Please read the experiences.

  • Comments (0)
  • 366K Views
Helpful  (3)
Thank you
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Sarah C. – Justfly.com Rep

Hi Enez,

Thank you for taking the time in reviewing our services. As an online travel agency, we do offer 24 hour cancellation as per the airline's fare rules. However, even though a ticket is purchased within 24 hours, all changes or cancellations will have fees. There is a brief description of these fees at the bottom of your confirmation email as well as in our Terms and Conditions. (https://www.justfly.com/terms-and-conditions)

We apologize for the inconvenience.

Kind wishes,
JustFly Team

Yelp for Business Owners

  • Yelp for Business Owners

“Justfly.com Unbelieverable”
10/16/17

Justfly.com Do not bother please save yourself a headache and some frustration, I believe it's some kind of fraud. I made a reservation online the dates entered was correct but when I checked my reservation within two hours it was incorrect. I contacted the booking agent to make the change they're technology could not make the change they therefore informed me that I could cancel but would be charged a $75.00 for the change or nothing less than $40.00. This is unbelievable, what kind of company charges a fee after 2 hours. Before using this agent check BBB for all complaints.

Helpful  (3)
Thank you
Rosegal

  • Rosegal

“They're jackets can fit a "doll"”
11/17/15

PLEASE DO NOT ORDER FROM THIS COMPANY THIS IS A SCAM! The jackets I ordered were too small. I contacted customer service, that was it, never heard from them. My password would not allow me to login to complete my dispute. No matter how many times I've tried there is not answer.

Helpful  (3)
Thank you
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rosegal r. – Rosegal Rep

Dear Enez,

Thanks for providing your extremely valuable feedback to us.

First, I want to offer my sincerest apologies to you for the issue.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.

We cannot apologize enough for any inconveniences this may have caused you.

Yours sincerely,
Rosegal.com Customer Service

Enez Has Earned 9 Votes

Enez J.'s review of Rosegal earned 3 Very Helpful votes

Enez J.'s review of Justfly.com earned 3 Very Helpful votes

Enez J.'s review of Yelp for Business Owners earned 3 Very Helpful votes

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