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Terrible company, DO NOT BOOK YOUR TICKET WITH THEM!
I missed my flight due to traffic, on arrival to the airport the airline agent were unable to make any changes to the ticket due to flights24.com policy
And only them are able to make the changes which they refused to make
And tried to get me to buy a new one from them
Calling the airline headquarters they have repeated that they will be happy to change the ticket for free but the system will not allow them do make the change
And only the booking agent is legally allowed to make the changes
The booking agent pretends to be polite and nice while he lie's to me saying that the airline will not change it (when i know they will after i spoke to them several times)
Bottom line don't deal with this company hey are crooks
It takes over an hour to speak with the one person in their customer service department
And when asked to speak with the supervisor, i was told she is out the country for the time being
E N.'s review of Fly UK earned 2 Very Helpful votes
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Empty.
Two return flights from Edinburgh to London costing £61 attracted a 'service fee' of £59.96p....
