em w.

We came to use the live teller. A black female took our deposits.(reciept didnt have her name on it) She returned one check to us because the date was post dated for tomorrow. The customer for our small business wrote the wrong date. So the teller said I have to go get another check from the customer who lives two cities away. I was like ok thank you. Then she gave receipt for the one deposit and said good bye and closed the session screen and after that my witness and I were talking in to ourselves in the car after she left and closed her screen while I put away things and I said to my passenger, why would I go get another check when I can deposit this tommow? And we chatted about the customer. The same Live teller then popped back up a good 40 seconds later and abruptly condescendingly asked " did you get your reciept?" I said yes...(she knew she sent it out already) Then she closed the screen again. And was gone. She ease-dropped on us. Is this proper protocol for PenAir tellers?

But the customer gave me permission to write the correct date on the check. I told her if they call she can let them know she grant permission. She is old. We have taken care of her for a long time a repeat check deposit from her and local to navarre. It was her mistake. I have had an account for small business at PenAir for years. And make around $4000 a no deposits. And get treated with disresepct all the time. So we pulled up again to another live teller and a white guy with glasses returned the check and said it already scanned as a former date and said he would if he could that he cant do anything about it and I was like I understand and I said I'll just go inside to ask the manager to deposit. He just sat there like frozen and he delayed giving me my check back, it was like he was being a problem. The guy then calls inside to the branch manager to stop me from making the deposit. We found out because we came in and the manager walks up to the teller helping us to deposit it and goes "you cant deposit that". So I said you can call the check holder I just talked to her and her phone number is on the check and the manager refused (gladly). Also there was a blonde manager inside this saufley branch who budded in and was rude unfriendly and treated us like we are not members. My witness says her demeanor was ugly. He also said he is not surprised. He is a member also.
This is my review. Its the truth. Just sharing how the employees are treating us. If you ever wisper in your car, Live tellers can hear you and they let me know a couple of times they can and if they illegally record you without your cocnent once the session is over they have no rights to be recording anybody.
When they dont make it known they are there listening on the closed screen and they say good bye and then close the session, isnt that a breech of privacy? Because thats what it is. Ease dropping in someones private domain car without the florida two way concent law.
To be honest. They are hiring worse and worse employees. We dont think they are including a psychological test or personality assessment when hiring. We the members have to put up with it.
We are both looking to get out of there. I noticed the managers have a "us against the member" type of attitude.Go see for yourself. It truly seems to us they are glad to not help you or tell you bad news. You can see it clearly. Its the people they hire. Also I saw reviews on a site called glassdoor its a review site for former penair employees and they state clearly the managers are not right and don't follow company values.
Thanks