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Em T.

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Experience: Clothing & Fashion

Member since April 2020

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1 Review by Em

I had been looking into this brand for about 5 years now and I really wanted to try them because of how cute and original the design seemed at the time. One day I caught them on a sale day and I thought I was extremely lucky. I normally didn't want to buy their shoes for $120. And I was NOT wrong. I was able to get a pair for half off with a discount code. I should've known that it was skeptical just by the way their website design looked.

They took nearly 2 weeks to send the shoes. When it came, the silica gel had broken inside the box, box was wet and ruined from INSIDE the plastic package that was sealed. I order black shoes and they sent me WHITE ones, Lol? How do you make such a big mistake? I emailed them to get a new pair and they said I needed to return the white ones. I was appalled that I needed to go out of my way to return an item they wrongly shipped me. Definitely worth less than $50. The shoe came DIRTY. They were stained? The platform foam had several dented dots on them and the shoe sole rubber was already ripped. They looked completely unworn yet damaged. I told them I was not going to go out of my way during a PANDEMIC to return shoes they should have shipped to me correctly in the first place. Not only did they ignore my email, they didn't send me a refund.

Disgusting. YRU lives up to it's standards, unethically made in China.:-) I should've not expected more.

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