Like I said previously, I've not personally used either company before, but was shocked by the language and tone used in Nick M's review of the other company. Noticed he's made no reviews of any other sites or posted any positive reviews. Sounds like an unpleasant trouble maker if you ask me!
Well I've not actually had any expereince with this company myself but if you used language like that to communicate with them and conducted yourself in that manner I'm not surprised you didn't receive a response! I wouldn't wish to commuinicate with you either!