My first experience with Alibaba was excellent, from communication, timely shipping, secure payment options, as well as the products that I purchased. (I used 2 different vendors)
I think some of the vendors would be able to sell more if they lowered their minimum purchase. They should keep in mind that a lot of the buyers coming from the US are small start-up businesses.
I am a very satisfied customer.
Pros: Easy to work with, secure payment options, timely shipping
Cons: Shipping cost extremely high in some cases shipping cost more than the product, minimums are not low enough for new businesses