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Emma O.

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Experience: Society, Baby & Kids

Member since January 2020

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1 Review by Emma

I took a training course with Red Cross in Denver over three weeks ago and I STILL haven't gotten my certificate for it. I need this certificate in order to start my job, and have called their customer service line many times and relayed that info to them. They say there's "nothing they can do" except contact the instructor, who apparently doesn't check their email for three weeks. I drove into Denver and got the phone number of my instructor's direct supervisor, called her, and she told me she had emailed someone who could help. I haven't heard back from her and it's been three days. This is the WORST treatment from an organization that I have ever experienced and so, incredibly unprofessional and disorganized. I have bills to pay! Three weeks without work is UNHEARD of! I have never been more frustrated in my life. I should sue them!

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