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Emmanuel B.

Contributor Level

Total Points
80

1 Review by Emmanuel

  • Payoneer

5/17/19

While payoneer likes to pride themselves in being a stellar international payment agency, my experience has shown me that not all countries are taken into consideration, especially African countries. I say this not to be controversial but the fact is there are situations that are peculiar to African payoneer users that may not be the case for the rest of the world.

The inability of payoneer to recognise this and make ample adjustments to cater for such situations just shows a lack of consideration.

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Dror A. – Payoneer Rep

Hi Emmanuel,

Thank you for your comment. We are very sorry that you feel that we are insensitive to the issues of your country and continent. We do pride ourselves on being able to provide a platform for freelancers across the globe to receive payments internationally. In order to provide this service for you and other users around the word, however, it requires us to heed to international law and banking regulation. These regulations that we abide by is a reason why you may notice that the extent that we can provide our service to one country can be different than in your nation. This causes us to be fairly strict with the types of services we provide, and event he types of documents we can accept for verification. We're very sorry about the issue you're facing, and we will submit your valuable feedback to our team. If we can help with anything, please don't hesitate to contact us.

Best,
The Payoneer Team

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