Emma J.

Same experience of everyone else on here. Had a great account, great feedback. Had my account suspended. Yet I had listed items I'd bought off other sellers who had active not suspended accounts. They claimed my items were used - ok so what impression are you giving allowing people to sell you items that then when they re list them, you close their account down for? Your site sells these things. They breach all major rules in the cosmetic industry claiming perfume and other items are health and safety risks. This is false, no high end beauty company risks customers safety with perfume testers available for the public to use. These are sealed containers. Impossible to contaminate. Depop is a disgrace and if they are unregulated and an app promoting second hand items - they should not be closing people's accounts down. And keeping the extortionate fees, not refunding those. Offer no customer service for the fees charged unlike eBay. If you have a problem they pass you off to paypal. Absolutely disgusting app which is over run by scammers and sad little girls in bedrooms who are jealous if you complain about an item they've scammed you for and try to report your items to get your account shut. Too $#*!y, too backstabbing and the awfulness of social media - trolling and vinducituve behaviour, is allowed on here which results in innocent sellers getting targeted, abused and then their account shut down. Depop doesn't care and this app should be shut down. It's not in line with any laws, their beauty section is a mess, they take all your listings down then close your account down. But support scammers! Grace is rude and doesn't care, I've reported then to reading standards and taking legal action against them. I advise everyone else too aswell. The more people who complain to trading standards and legally the sooner this app will have to change.