My order was perfect. Shipping was super fast (DHL); i ordered and got it 15 days later. Customer service were helpful in my experience. Well packaged; material and quality of my prom dress exceeded my expectations.
Was a bit long though, even though i used custom size (that being said im 5'2 lol). Would recommend getting custom size because you don't have to pay extra. Stunning dress overall.
Whether or not you have a good experience is by chance i believe.