Dreadful company, and if you keep sending messages asking for refund they block you. Last year I ordered dresses they came within two days but didn't fit. Sent them back, after emailing and told I could have a refund. Paid recorded delivery, I tracked them and the company signed for them. Never got my refund :(.... After 6 months I have given up.....they are never going to refund. They never answer the phone and don't reply to letters either. So disappointing that they treat people this way.