I have used live career many times to write cvs and cover letters and even to look for jobs! This time i decided to start a paid membership so that i could email and also print the finished resumes and cover letters- i decided to pay for one month and then cancel immediately. At one point i was told i was entitled to a resume review which i thought was great, and assumed that it was free... only to find out that i was charged $24! Its left me with a very sour taste in my mouth. I was a big fan but now i will think again about using this website - the trust has gone!
Thank you for sharing your experience with us, Emma. We strive to deliver A+ customer service and apologize for a not-so-great experience. Shortly, you will receive a direct message so we can look into this situation for you. We’ll be in touch soon! Thanks again.