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Extremely disappointed in this swim wear line and the service provided. My package has been lost for over 3 months and the customer service representatives continue to give me the run around on it not yet being returned to the packing distributors. I continually had to contact them and continually have kindly asked for a refund for bought products that I HAVE NEVER RECEIVED to which they reply "thanks for your patience". I am extremely frustrated with this company and will not be ordering ANYTHING from them further and will be letting friends and family know the service received as well.
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
"Dear Em M,
We are sorry to hear that you haven't received your order yet.
We at ZAFUL offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: http://www.zaful.com/terms-of-use/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37, we will check the package status and resolve the problem for you.
Best Regards
ZAFUL Customer Service