Emir B.

I made my first withdrawal without any problems, but to keep using the service, I needed to verify my identity. I followed their procedure for verification, and a couple of days thereafter I received a message from Skrill that my verification was complete. The same minute, another message followed saying that my verification was not in order, and further action was required. The site shows opposite information, one page says that my account is restricted and I need to verify my identity, whereas the verification page says that verification is complete. All the while, my account is blocked, and I cannot receive money. Customer service is non existent. I wrote to them many times about the problem, and received no response whatsoever, not one. Now, you decide if this is worth your mental health.

Their customer support is terrible. They make it difficult to contact them, and when you do, they provide no assistance. You take a risk booking with them. I have no enemies to whom I could recommend ebookers, so I would not recommend it to anyone.