Emily T.

The dress my daughter ordered for a dance looked NOTHING like the picture online. The dress was hideous and cheap looking. The top was huge and the bottom was tiny. THEN came the return process! The online return wouldnt work (I think it was rigged that way) so a chat window popped up. The lady chatting with me said I would have to take photos of the dress so they could inspect if it really didnt look like the online picture! UNBELIEVABLE! When I said I would never use them again, the lady told me it was just an idea... Again... unbelievable! When I demanded her supervisors name and number, I waited for about 10 minutes and she sent me the return information. I cannot believe this company! Never again!