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I ordered a product and paid shipping to receive it within 1 week. It has been 2 months... I received an email stating due to being so busy it could take 4 to 6 weeks just for the item to be packaged. If you are fine with waiting 2-3 months for your order than NewChic is your place!
Emily L.'s review of NewChic earned 5 Very Helpful votes
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Dear Emily L.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused.
Some products in our store are in great demand and cannot be dispatched immediately. As you might be aware, for these items, we have marked the words like "Expected dispatched in xx business days" on the product page, after you choose the size and color before you order.
You can find the estimated dispatched date not only on the product page before your order, but also in your account center.
After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking). https://www.newchic.com/account/orderlist.html
As soon as there are updated news of the expected dispatched date, we will inform you via your registered email address. Hope for your kindly understanding.
If the order is shipped out, the delivery time depends on the countries and the shipping methods, beginning from the shipping date. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.)
For further assistance, please contact the customer service and give us the order number. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
Best regards,
Newchic team