Emily K.

Booked through their site for my honeymoon to Europe. They changed the flights that and did not have a alternative. Then I called in three times and was told I would get a call back from a supervisor and NOTHING! Indians from India each time. I was also trying to upgrade to business and they never replied.

Then British airways delayed the flight a whole 24 hours causing us to miss our cruise in Amsterdam. NEVER got a call back from them even once offering to help or give any info. They are horrible. I would pay another 500 bucks a ticket NOT to use them ever again.! Don't go for price. Go for service! Just fly was not there in the Customer service department EVER!