E G.

Terrible company! Ordered with guaranteed delivery for Mother's Day a week in advance. Once the weekend came, I received notice that it would be delivered Monday. They did not notify me beforehand so that I could not do something else for Mother's Day (in other words, they wanted my money and did not want me to cancel). I then received another notice that it would then be Tuesday. Called them again to discuss and they said that the address was remote (although they had the address a week ago). Thought it was delivered then received another notice that it would be Wednesday. Called multiple times to sort out and they still could not deliver until Thursday but recommended another bouquet which they were going to charge me FULL PRICE! Absolutely not! They are horrible. I order flowers frequently and I will never order from them again. BEWARE!

I spent a lot of money on this site and will no longer purchase from them anymore due to poor customer service. Warning: do not believe what you see on Youtube about Book Outlet. Books vary in condition. Things that are marked as not scratch and dent may come with tears and dents. If you complain much, customer service will begin to ignore you completely. You can open a ticket and they will close it, not even tell you, and speak with you no further. Prices are good but very unpredictable condition of books. To have customer service not answer you after multiple attempts is unacceptable. Not worth the cheap prices!