I have ordered many products from Uncommon Goods over a number of years, and I have been happy with all of them, and so have my lucky friends and family members who have received them as gifts! I actually look forward to receiving their catalogue and finding new things in it. I see that a reviewer says the site is a scam, and that's just ridiculous. I've placed at least 10 orders with them and literally never had a problem (I ordered the pistachio pedestal, tea mug, star scarf, jewelry dish, ice cream dishes, hanging bat sculpture, etc.!). Yes, shipping is not free and not instant: it's not amazon, which is why you're getting unique, handmade stuff instead of the same stuff everyone else has!