Emily E.

I have had problems with the "points system". Points have suddenly disapeared or were not applied to orders. When I tried to contact them (5-6 times) to ask if I could apply credits ($18.20) to an order I had pressed send on about 10 mintues earlier, I was sent a cryptic message stating that someone would get back to me shortly. They never did, never have. I cancelled my subscription, and odlly received an email right away stating they were sorry to see me go... but again, when I tried to contact them- nothing. There are no phone numbers or direct lines to the company. It's like they aren't real. So wierd. Sorry I gave them my money for 10 months.