Emily C.

I bought an ankle boot that looked very stylish and received a very low-quality material boot. The soles and insoles were very cheap and very uncomfortable, couldn't walk in them. It was same quality found at the swapmeet that I could've paid $15 for at the swapmeet. No customer service number is available only an email and the customer support on email give you the run-around, asking you to send a pic of the item and asking questions why you want to return and if you want a replacement or store credit. It took almost 3 months to receive item, no way I'm going to purchase from this company again. I'm waiting for email response to my wanting return label and postage and customer service number. My star rating is actually a "0"! I paid $60 for this boot, i better get a refund.