Emily C.

I bought the iPhone 7 plus because I have always been an Apple fan and I was excited about the nice camera on the phone. I have had this phone for two years now and recently the phone began to have major issues. I am unable to make or receive phone calls as the sound does not work... being unable to make phone calls can be extremely dangerous and phone calls should be the ONE THING a phone can do. The headphone jack is also not working so I have to use bluetooth headphones. Also, the camera refuses to actually capture photos half the time (on the camera app as well as on apps like snapchat, instagram, etc.). SO, the phone cannot do its basic duty (making phone calls) and the main feature I was excited about (camera) is buggy and only works half the time. I have only owned this phone for two years, it should not already have a myriad of issues like this.

Since the phone had been having issues I decided to schedule a Genius bar appointment and drive two hours to the nearest Apple store. Before even beginning to run diagnostics on my phone the employee explained that the sound issue sounds like a known issue happening with iPhone 7's with the sound card. He then ran diagnostics and found that this was the issue. He explained that these issue were not my fault and I had done nothing wrong but that the new ios they had pushed through had "brought forth issues" in many iPhone 7's basically rendering them unfixable and useless. I asked him about the other issues my phone was having (camera issue mainly) and he said that at this point those issues are a moot point since the phone is unable to function as a phone due to the sound card issues. He then proceeds to tell me that since I was no longer under warranty he would not be able to replace my phone unless I paid them $340! So basically, Apple pushed through an ios update that broke my phone and then expected me to pay them money to fix their mistake.

I tried to reach out to Apple to just find out WHY they would not offer to fix their mistake without requiring a huge payment and the representative didn't respond to my chat she just disconnected. I have also submitted a feedback review to them about this and fully don't expect a response. I am disappointed in Apple and what they have become. Apple no longer represents innovation and quality. They're products climb in price but drop in reliability.

I loved Apple. After this experience I wont buy Apple products ever again.

Ordered a planner and a ring from this website on 12/19/2016. We'll it is now 02/05/2017 and I still have not received these items.

I emailed them early January to see why my items had not shipped, or if they had and I didn't get an email. They emailed back and said the order is back ordered but it should be ready to ship on Jan 9th. That seemed kinda reansonable so I didn't worry. They emailed me again in January stating the planner was on a back order and to rest assured I'd receive my items by Jan 30th. I asked if they could send the ring separately and they said no the whole order is back ordered. I then got another email after I did not receive anything on 1/30 stating that the items will now be ready to ship on 2/28/2017. That's 2 months after I placed the order. They won't give me a full refund and they won't directly answer the question why I havnt gotten my items and why it's taking to long. They just keep sending the same script that says:

"Thank you for sending us an email regarding this matter, I do apologize for the inconvenience. Unfortunately, due to the high demand of the Purr Planner item is still out of stock. When this occurs, your order automatically gets placed on back order and will be held till we are back in stock of the product.

This item, along with the other items you have ordered, will be ready for shipment on February 28th.

Again, we apologize for the inconvenience."

Bottom line, don't order from this site because you will loose your money and not get your items.

I ordered a shirt and some leggings from this website. They delivered the t shirt but it did take a few weeks. I emailed them inquiring about my leggings and I finally got an answer that they hadn't even been made yet but they would let me know when they had been. I waited a couple weeks then emailed again asking for an update... want to know what email I got in response?

"Hello,

$#*! You

Thanks!"