Developed in part with a grant from
the National Science Foundation

Member since August 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 97

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by EmiLion

MetroMile

MetroMile

8/4/17

This company is absolutely NOT worth the lower rates. I have been treated so poorly, I am considering suing them for retraumatizing my event and leaving me without a rental, a functional car, and coverage for a back injury I sustained while hitting a deer.

Yes, I hit a deer that was in the middle of the express way. I safely controlled the car and did not even total my car. Since the incident, it has been two weeks that they have had my case "under investigation." I was so upset when I called them later that evening, traumatized post incident and messed up the time I hit the deer. They required me to take 3 recorded statements in which they drilled me for the details over and over again. They called my friend who was in the car and asked her personal details like her birthday and facebook name.

At this point I have called several times in the last few days and my claim representative tells the woman on the phone "he can't speak with you, he has given your claim to someone else." I asked for that person to call me by today and I just called and "he is unavailable and will contact you next week."

These people are HORRIBLE - DO NOT USE THEM. They literally have done nothing for me and I pay them a premium every month.

EmiLion Has Earned 26 Votes

Emilion L.'s review of MetroMile earned 26 Very Helpful votes

EmiLion hasn’t received any thanks yous.

EmiLion doesn’t have any fans yet.

EmiLion isn’t following anybody yet.

Similar Reviewers on Sitejabber

tren
8/19/19

I had metromile for almost a year and a half. If you have a car that you do not use that much,...

qiw1
QI W. reviewed MetroMile
7/2/19

My family relocated to California last summer, purchased a new car and new auto insurance from...