Emilie L.

Worst service EVER! I order zebra & leopard decorations for my birthday, shipping was estimated at 5-7 business days, and I got my order # and they said all items are available. Then 1 week and a half later, I get an email saying my leopard items are no longer available and i have 24 hours to call them to change my order. So i call them to change my order. 3 days later i receive my order only to find half the items missing. I call back to ask them to ship me my missing item, the lady said no problem and gave me my 2nd order number. Another week and a half later, i get an email saying my account has been credited $17 with no explanation. I then check my 2nd order number's status and it stated CANCELLED. I then called the customer care phone number and they informed me that the other had been CANCELLED with no explanation and that I could re order the items and pay for shipping again. I live in Canada and the shipping rate is almost $15. This is RIDICULOUS. Worst company ever!