Emilia M.’s Reviews of Spartoo UK & more

EMILIA's Profile

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Spartoo UK

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“Spartoo”

12/11/15

Rubbish poor quality coats and it cost me £12 to return! I will not be buying again.

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Thank you

Spartoo U. – Spartoo UK Rep Over a year old

Hi Emilia,
I am very sorry to hear the quality of the products you ordered were not up to standard. The fact that your return was not free leads me to believe that you ordered from one of our marketplace vendors on our site, but not from Spartoo, where we have free delivery and returns. I encourage you to conact the vendor in order to give your comments about their products. In the meantime, we would love to compensate you so that you may give Spartoo.co.uk another chance. Please contact our customer service directly at 02030264358 or adriana@spartoo.co.uk. Mention this email and we will be happy to provide you with a discount voucher which you may use to try our services again, with free deliery and returns on all Spartoo products. I sincerely apologise for the inconvenience you experienced, and I hope you'll be in touch with us soon!
Kindly,
April Buchanan
Customer Service Manager