We’re in this together! Stay safe with our COVID-19 guide

View
×

Em I.

1 Level 1 Contributor
  • 3 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since June 2019

  • Reviews

    3

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    246

Review Distribution

3 Reviews by Em

7/24/20

Ordered two dresses in April. Followed up twice by e-mail. No response. Got my bank involved. Only then, in June, they responded saying they will send the dresses. Three weeks later they send ONE dress that's nothing like the one I ordered online: poor material (the website said cotton and i got poly), and not even close to the design. I am uploading below the dress I recieved vs. the dress I ordered. Not to mention they have never reimbursed me for the other dress (or this fake dress).

1/3/20

I recently purchased an overseas flight ticket with Swiss Airlines through Priceline. During the entire purchase process, it was clearly indicated that I was buying an "economy" ticket. Priceline also sent me a confirmation and itinerary clearly stating "economy". It was only when I arrived to the airport for check-in that I realized Priceline actually sold me a "light economy" ticket for an overseas flight (JFK-Sarajevo) for $1310 without bags included. I felt terribly disappointed to have to pay $120 extra. Priceline should indicate clearly what one is buying.

6/16/19

I'v never left a review on any travel agent before, but this is the worst experience ever. I cannot believe their customer service. They put me on hold first time for a whole hour, and second time I just hang up after being on hold for 20 min.
During the booking of the flight, it said I had two checked bags included (see photo attached), but when I got the confirmation from the airline, it said no bags. So, that's why I called and they were unwilling to help and I just wish I had read other people's reviews before using them. I will certainly never use JustFly again.

Em Has Earned 2 Votes

Em I.'s review of Priceline earned a Very Helpful vote

Em I.'s review of Justfly.com earned a Very Helpful vote

Em hasn’t received any thanks yous.

Em doesn’t have any fans yet.

Em is Following 1 User

oykuu
  • Review

    1

  • Votes

    0

Oyku U.

Similar Reviewers on Sitejabber

gregb774
6/10/21

Do not use Priceline if you have the smallest issue you will be on hold for days not minutes not...

frankb974
6/8/21

FIRST TIME I BOOKED A FLIGHT, WITH THEM OR ANYONE. I TOLD THE THE WOMEN DORA AT PRICELINE I WAS A...