You guys are cooperate thieves. It's crazy how a person can make a mistake and your company takes money from people. I contacted your company before the movie started with the information that you provided through my email. I attempted to do a live chat and was told that the wait time was at least an hour. Then I was told that I have to wait for your corporate office to determine whether I would get a refund. I asked someone can I speak directly to corporate and they claimed there wasn't a number to reach them. You guys are thugs and it's sad how your business does there customers. I can understand not getting a refund, but you guys could have at least gave me a credit to see another movie for the same value. I'm quite sure you will just respond with a simple I'm sorry for the inconvenience, but in the mean time you will just skate off with free money. I will never use your company again, and I will definitely tell everyone I know to not use your service. I am also going to give bad reviews about your company