I've been using Newfrog for years but no more!
Purchased a security camera that arrived faulty -was asked to provide a video of the faulty camera not working when hooked up, which I did after 3 emails stating that they did not get the video or could not open the video, they said take it to a camera company at my expense to check it. I will not do this at my expense as there is supposed to be a warranty for this equipment, was quite happy to send back but now no response from my Emails. Well no surprise! Do not buy from Newfrog as they do not honour any warranty.