Elzette R.

They claim its all very customisable, but not at all. The hooks don't work. If contacting support with a question or issue - you get a short answer that does not help or answer the question. With everything filled with bugs and errors, when they do 'patch' something up, its done directly in the theme. So now with an update after WordPress 5.5 how am I suppose to update. I had to cancel a whole project and lost A LOT of time and money due to this poor theme. I had to write several times and point out how nothing is up to WordPress coding standards - asking for a refund. The reply was simply 'Since the themes are digital products, we don't offer refunds' - lame excuse in WordPress market. Successful Themes and Plugins do offer refunds / money back guarentee. I feel like I have been totally robbed! Stay away!