I subscribed for a monthly payment of 11,66$, but instead, they billed me with one payment 139,95$! And I don't understand why I can't get a refund. This company is such a scam like I only applied for this because I taught that I would be charged with only eleven dollars each month, I fricking can't afford that! Waiting for a refund.
Hi Elza,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
We have reached out to you separately. Per your request, the payment has been refunded. The refund will appear on your credit card within the next 10 business days.
For your future reference, allow us to clarify. Currently, Grammarly offers the following rates:
Monthly Subscription - $29.95 USD/month
Quarterly Subscription - $59.95 USD/three months (billed as one payment)
Annual Subscription - $139.95 USD/one year (billed as one payment)
To ensure that our users are aware of the cost savings of an annual subscription, we also list prices by the average cost per month, although plans of more than one month are billed as one charge.
We hope this clarifies the matter for you.
Thanks again,
Grammarly support team.