Elwin A.

I ordered almost $700 worth of clothes on Nov 28th (cyber monday) and still haven't received my parcel. When I look online to track my package all it says is label created and so i call customer service which happens to be a nightmare. The representatives barely speak English and they all seem to be reading from a script. I've told 3 times that they don't know where my package is and the first thing they want to offer is a refund... ABSOLUTELY NOT! I'm not about to go through the headache with dealing with forms and people that can hardly understand me, I want my items because I got them at a special rate because of cyber monday. Now im trying to get ahold of corporate and the line stays busy. This is absolutely ridiculous!