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Elvan K.

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1 Review by Elvan

PartsGeek

  • PartsGeek

“Part does not fit - Terrible customer service.”
6/4/18

This may not be everyone's experience. But I ordered this part for my 2010 Scion XB. They sent me a completely different part. They still advertise this as fits to a 2010 Scion XB. I requested a replacement for my car. But I was only able to get a return RMA. And I will have to pay shipping. Basically, I am having to pay for the shipping of an item that was incorrectly sent to me. I reached out to the customer service. They picked up after I waited 15 minutes on the phone. And, the person simply said " we do not provide pre-paid shipping labels" and hung up on me.

My advice: Avoid from this company.

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