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Elsa W.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel

Member since June 2020

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2 Reviews by Elsa

The booking process is little difficult because too much selections for extra charges. I hope it can be changed and improved. For the customer services, comparing with dDreams, cheapoair is much much better than edreams. So, I would like to recommend it to people but not edreams.The eDreams is cheat. Trapping our money, and no refund. But Cheapoair is reasonable.
I would rather to give Edreams 0 scores. This is a very very terrible agent company. Many agents' English ability is bad, and this company acts like a cheater. It knows Egypt airlines doesn't have any flights on May, on June, but it sells tickets for us, receives our money, and would not give us refund. My flight is Jun 15 from CMH to CAN. An agent helped me change my flight (Cairo to CAN) from Jun 16 to Jul 1. He told me I have to take the flights Jun 15 to Cairo, then I should stay there until Jul 1. Is that a normal agent? Does his brain have any problem?

Elsa Has Earned 1 Vote

Elsa W.'s review of eDreams earned a Very Helpful vote

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Is a good service


I had an issue with my reservation and fees and Hassan called me 2 times and took care of me....