I order 1 purse and a wallet on the site. They say the delivery was 2 weeks after. I was really looking forward to receive it. But then I checked on the site to see where my package was. It said they resend it to the origin because they did not have access to the building? This is a dental office and there is always access even after hours because there are other businesses. Not only that, they have my phone and my email address, they could have contact me anytime. I chat with someone and they say they cant resend it back. I am really disappointed. And by the way, we order so many things from everywhere, amazon, best buy, dental companies, ebay, and so on, We have never had a problem like this. Incredible. By the way, this was my mother's day gift. So no gift to me thanks to Kate Spade