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Renewal expiring! Cannot get anyone to give me proper service! Spent 3+ hours on phone and online trying to fix situation! STILL not corrected!
They DON'T honor free return policy! Stink! Got money back via PayPal! HUGE waste of time Stay Away!
Tip for consumers:
It would have been helpful to know Mercari has only 1.5 stars out of 5!
Products used:
NONE Item Damaged JUNK!
I know this review may look confusing. Explanation: I found their reviews confusing, as in, "One study found this; another found that, and so on and so forth. Also, consumerlab rated lycopene as a legitimate supplement, when in fact, the man who discovered it states that lycopene must be received by eating tomatoes---that if taken as a supplement, it destroyed in the stomach. The GREAT thing about the company is that when I called them for a refund, even AFTER the 30 day refund window had passed, they refunded me IN FULL, NO QUESTIONS ASKED. That is OUTSTANDING.
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"BEWARE" they are very nice when you're setting up the install & giving you pricing that once...
Device will destroy vehicles electronics. Company will extort you and charge your card randomly...
Hi Elliot. I just read the review you posted about ConsumerLab today. While I'm glad that we were able to help you easily get a refund, I hope that you appreciate that we work very hard to not only report reliable test information from our lab analyses, but to provide reliable clinical information. With regard to lycopene, for example, if you read our Review, we clearly indicate that the evidence for it "is indirect and far from definitive." Many people use lycopene, so we want to be sure they understand its limitations, as well as which products do or don't provide what they claim. We think that's better than not reporting at all on it. I hope that you will reconsider your rating of our site.
Sincerely,
Tod Cooperman, M. D.
President and Founder