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Ellie W.

Contributor Level

Total Points
83

1 Review by Ellie

  • MovingHelp

9/11/19

This website has ZERO customer service. Their website had a "glitch" and released a payment for a service I had yet to receive. They said I released the payment, which I didn't... hello; but then continued to state a time and well they wouldn't even of been around at that time. So another lie. They will not give any customer service or take credit for the issue on their site! So now, the helpers do not even have to show up and just got paid $200 for no work. Because the site wasn't working correctly and cashed out a service that was scheduled for a date in the future. Their "customer service " said, you have to contact the helpers, and see if they will give you the money back or help. Basically saying a big F you for our site sucking and F you for wanting to have it fixed. The customer service is straight up garbage, it sucks and their sites accuracy is subpar as you can see. So do NOT use them, they are garbage. I would like to tell workers on the site to advertise elsewhere because they suck! Horrible

Ellie Has Earned 3 Votes

Ellie W.'s review of MovingHelp earned 3 Very Helpful votes

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