Ellie R.

What cheap bastards; it's unbelievable that I've already written them 6 times about the measly 10 dollars they owe me smh. This company is a disgrace. They rip people off by overcharging them and then send email after email promising to 'take care of the situation as soon as possible' while doing absolutely nothing to solve the problem. They have no integrity or moral values. Most of the drivers were friendly and professional, but there were a few who were dirty, creepy, and socially inept. Many mistakes were made on orders and I was forced to spend a lot of time (I don't have) to fix them/ask for reimbursement. This wasted time completely retracted from the 'conveniency' of home delivery; no one wants to spend an hour on the phone with their clueless and grossly inefficient customer service department. I'm hoping Instacart goes out of business so that they don't scam another person. Even their drivers informed me of how unfairly they are treated by the company. Please do not give this company a chance to rip you off/take advantage of you; they have no integrity and will waste your time and intentionally destroy your day. Instacart only sees people as commodities. Considering the many 1-star reviews on this site, there really is no reason to use this service.