I signed up for this horrible, useless and backstabbing website at the start of December and like all of your cases I received a huge bill to pay. I was given the option to cancel and pay £175 plus £1.97 I went over I had no way out as decided against the hassle for the next year of going to and from when they don't listen and are not sympathetic. I had to pay for this out of my own pocket as it was something that I had done and my company told me to make it go away... This was not what I needed after xmas... however it is done and dusted I just warn those to STAY AWAY from the site, they are rude, unhelpful and brutal!
Lesson learnt and am sorry that so many others seem to have had the same problem!
Its not fair business and definitely not how I do business!
I hope those who are fighting them do win and they don't get a penny!
Ellie