Every crafter like myself is always excited to receive and use the purchases made specially when done online. However, with almost 1 month (25 days to be exact) of waiting/shipping, the excitement just waned and turned into frustration. Spending almost $125.00 plus international fees was no joke and one would at least expect a delivery of at least 5 to 15 days as written on the website. Maybe you should think about upgrading your delivery system? Partners? One big factor for me is definitely fast shipping/delivery,
Hello Elle!
We truly apologize for the delay here and completely understand this was frustrating. We want all of our customers to receive their parcels as soon as possible so you can start using them!
We offer free shipping options internationally with a low order threshold, which sets us apart from others. We use DHL Global Mail service since they provide great detailed information in the tracking. Australia is one of the countries to receive that generally receives their parcels very quickly, but recently we have seen a handful of parcels take a bit longer than 2 weeks to arrive due to customs review. Again, we are so sorry for the delay in this case. We are monitoring this situation closely and our team reached by emailing support@blitsy.com is always very happy to help.