Developed in part with a grant from
the National Science Foundation

Member since June 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 15

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Ellen

ASOS

ASOS

6/21/19

Asos clothes are so cute, but their customer service is awful- no phone number provided for customer service so you could actually talk with a real person- just online chat. I paid additional fees for two day delivery. I was given confirmation in writing when they were to arrive. Instead, they were delivered 3 days after the promised date. When I expressed my confusion as to why the items were not arriving in two days since the service being used was fed ex, ASos said it was ouf of their control and to call fed ex. Fed ex told me that Asos has a deal with them where they use a combination of the US Postal Service and fed ex and that's why the items are not delivered in two days Asos is the one who is at fault here They promise their customers 2 day delivery ( and charge extra) when in fact that does not happen. Bottom line it's deceitful and false advertising. Feel free to order from them, but don't pay for expedited delivery. Not worth it! If you don't need the clothes asap it shouldn't be a problem. Otherwise, if you need something asap, DO NOT order from Asos.

Service
Value
Shipping
Returns
Quality

Ellen Has Earned 3 Votes

Ellen S.'s review of ASOS earned a Well Said vote
Ellen S.'s review of ASOS earned 2 Very Helpful votes

Ellen hasn’t received any thanks yous.

Ellen doesn’t have any fans yet.

Ellen is Following 1 User

nedw8
0
0
Ned W.

Similar Reviewers on Sitejabber

edonz
Edon Z. reviewed ASOS
7/23/19

I used to frequently order from ASOS, always convincing myself that the next order will be good....

sindhuk5
sindhu k. reviewed ASOS
7/23/19

Starting to totally dislike Frankly, Asos was my favorite website to shop in, their selection,...