Developed in part with a grant from
the National Science Foundation

Member since July 2017

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1 Review by Ellen




I needed a small printing job (50 recipe cards) for a wedding shower. Their timeline seemed very long by I was assured I would have them the day before the event at the latest. My shipping charges went up while I was actually ordering for some reason so I was paying a lot for that delivery date. When I finally got a shipping notification I was connected through their link to Fed Ex but there was nothing but an error message. I did a Live Chat and was given a tracking number that was not Fed Ex. (The Fed Ex link is still in place associated with my order and still failing). The order was actually sent DHL connecting to the US Postal Service so it is not actually trackable. The estimated delivery date was today and nothing arrived. The DHL site is now showing a new delivery date after my event. Of course they have no idea since it will be handed off to the US postal service at some point. That has not even happened yet and I was supposed to get the order today. This whole thing is a nightmare. A U Print manager was supposed to contact me about the problem but no one has. Avoid them. I wish I had read all the negative reviews before I ordered!

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