In a time when the economy is high and people are trying to make a bit of money for themselves, I never saw such theft. I sent 3 huge boxes of clothing, purse, shoes, all quality, all cleaned,washed, ironed and well known labels, I only get a few dollars out of it and a fraction of what sent in they took for pennies. What is the purpose of sending in a box or bag? Next time I am going to donate to Goodwill. OH-and the items they rejected, I saw for sale, by them, with no owner, and I know those are my items. They need a better system, don't you think?