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Missed cancellation of the free trial period and was charged $80+ even though I cancelled, and although I don't use and can't afford. Going through a lot, including young child in wheelchair with broken foot and severe financial and personal issues. I asked if they would consider a refund, even partial -- they said no, that there was a 30 day window that closed. Nothing said there was a 30 day window when I could have requested refund when I cancelled immediately after the charge. I read it carefully.
No e-card is worth $80+, and no company that can see a customer only used them once and cancelled right after they were charged that $80+ but won't refund is worth giving your business to.
Ellen K.'s review of Punchbowl earned 2 Very Helpful votes
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We're very sorry to hear that you were going through a difficult time and had a bad experience. We'd like to clarify that we honor all refund requests that are within the 30-day window no questions asked. This is explained by the "30-Day money back guarantee" that is mentioned on all our membership upgrade pages. When you sign up for a membership, you will be able to use Punchbowl under your free trial period for 7 days at no charge. At the end of the 7-day trial period, the charge for membership will be issued. This is explained on our Memberships page: https://www.punchbowl.com/upgrade